At How It Works Real Estate Investment Platform (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile app, and related services (“the Platform”).
When you use our Platform, we may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, identification documents (for KYC), and bank details.
Financial Information: Payment history, investment transactions, and wallet funding details.
Usage Information: IP address, device type, browser type, operating system, and activity on the Platform.
Optional Information: Any information you provide when contacting support or filling out surveys.
We use your information for purposes including but not limited to:
Creating and managing your account.
Processing investments, payments, and withdrawals.
Verifying your identity (KYC/AML compliance).
Sending transaction alerts, updates, and notifications.
Improving platform functionality and user experience.
Ensuring compliance with legal and regulatory obligations.
Marketing (only with your consent).
We do not sell your personal information. However, we may share it with:
Service Providers: Payment processors, identity verification partners, and IT service providers.
Regulatory Authorities: If required by law or to comply with financial regulations.
Business Partners: Developers or project managers for the purpose of managing investments.
Legal Requests: If disclosure is required to protect rights, prevent fraud, or respond to legal processes.
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted access. However, no online system is 100% secure, and we cannot guarantee absolute protection.
Depending on your jurisdiction, you may have rights to:
Access and request a copy of your data.
Correct inaccurate or incomplete information.
Request deletion of your data (subject to legal and regulatory retention requirements).
Opt-out of marketing communications.
Our Platform may use cookies and tracking technologies to improve your experience, analyze usage, and personalize content. You can manage or disable cookies through your browser settings.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., financial regulations may require us to keep certain records for a specific period).
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Our services are not directed at individuals under the age of 18. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Updates will be posted on the Platform, and continued use after changes means you accept the revised policy.